About KabyTech

We're on a mission to eliminate
manual freight document entry in Thailand

Founded in Bangkok by logistics professionals with 18 years of combined experience. We saw freight teams spending 60–70% of their time manually entering data from AWBs, B/Ls, manifests, and customs documents — and built the technology to end it.

Our Story

Born at Suvarnabhumi,
built for Thai freight

In 2021, three logistics professionals at Suvarnabhumi Airport noticed something broken. Freight forwarders, customs brokers, and ground handlers were all manually re-keying the same data from Air Waybills, Bills of Lading, Sea Waybills, delivery orders, and freight manifests — into CargoWise for operations, SAP for accounting, and Thai Customs for declarations.

A single freight document took 12–18 minutes to enter. With hundreds of documents per day across 7 different types, teams were spending 60–70% of their working hours on pure data entry. Errors from manual keying caused rejected customs declarations, delayed cargo releases, and frustrated shippers.

We founded KabyTech to solve this problem with purpose-built technology that understands freight documents across all transport modes — air (AWB), sea (B/L, SWB), rail (CIM/SMGS), road (CMR), and customs (D/O, manifests). Our AI extracts every field, validates against IATA, ISO, and Thai Customs databases, and delivers structured data directly into the systems Thai freight teams already use.

The Problem We Solve
Manual Document Entry
12–18 min per document
70%
⚠️
Re-keying Errors
3–5% error rate per field
5%
KabyTech Automation
< 2 sec per document
97%
18
Years experience
BKK
Suvarnabhumi HQ
29
Document types
Our Journey

From a Suvarnabhumi idea to 500+ clients

Five years of building, learning, and growing alongside the Thai air freight industry.

2021
Company Founded
KabyTech founded in Bangkok. Three co-founders leave their positions at Suvarnabhumi Airport freight operations to build KabyTech. First prototype parses 8 FWB sections.
2022
First Client & Beta Launch
Onboard first freight forwarder client. Expand parsing to 18 FWB sections and add B/L support. Launch beta API. Process 10,000 documents in the first quarter.
2023
100 Clients Milestone
Reach 100 active clients. Achieve ISO 27001 certification. Add Sea Waybill and Delivery Order parsing.
2024
CargoWise Connector Launch
Release native CargoWise One integration. Launch Operations Portal for non-technical teams. Expand to SAP and Oracle TMS connectors. Team grows to 20 members.
2025
500+ Clients
Cross 500 active logistics clients. Launch Thai e-Customs EDI integration. Add rail (CIM/SMGS) and road (CMR) document support. Process over 2 million documents per month.
2026
Full 7-Document Coverage
Complete coverage of all 7 freight document types. Launch batch processing API and freight manifest compilation. Expand team to 28 members. PDPA compliance certified.
KabyTech in Numbers

The company behind the technology

2021
Founded in Bangkok
500+
Thai Logistics Clients
28
Team Members
ISO 27001
Certified
PDPA
Compliant
Our Values

Three principles that guide everything we build

We're not trying to be the biggest logistics tech company. We're trying to be the most accurate, the most Thai-focused, and the most reliable.

🎯

Precision Over Speed

Freight documents come in 7 types with hundreds of fields. Most tools extract 10–15 and call it done. We parse every section of every document type — AWB (29 FWB sections), B/L (45+ fields), manifests (50+ fields), and more.

🇹🇭

Thai-First, Always

Every feature, every validation rule, every user interface element is designed with Thailand in mind first. Our Thai NLP specialists have trained our models on Thai airline formats, Thai freight forwarder naming conventions, and Thai Customs-specific requirements.

🤝

Long-Term Partnership

We don't sell you a subscription and disappear. When you onboard with KabyTech, our customer success team learns your specific operation. Our average client retention rate is 96% because we treat every integration as a long-term partnership.

Our Team

28 people building the future of Thai air freight

A cross-functional team combining deep logistics domain expertise with cutting-edge engineering talent, all based in Bangkok.

✈️
8

Logistics Domain Experts

Former freight forwarders, customs brokers, and cargo handlers from Suvarnabhumi and Laem Chabang. They define our parsing rules, validate field mappings for all 7 document types, and ensure our output matches real-world freight operations.

💻
9

ML & Platform Engineers

Machine learning engineers and backend developers who build our parsing engine, REST API, and integration connectors. Experienced in OCR, document understanding, and high-throughput API systems.

🇹🇭
5

Thai NLP Specialists

Computational linguists specializing in Thai language processing. They handle Thai address parsing, shipper/consignee name extraction, and multi-language support for cross-border documents (Chinese, Lao, Burmese).

🙌
6

Customer Success

Onboarding specialists, integration engineers, and account managers who ensure every client gets maximum value. Average response time under 30 minutes during Thai business hours.

Certifications & Compliance

Trusted by Thai logistics companies because we meet the standards

Security, privacy, and industry compliance aren't optional in air freight. We invest heavily in certifications that matter to our clients.

🔒

ISO 27001 Certified

Information security management system. Annual audit by Bureau Veritas. Covers all API infrastructure, data storage, and client data handling procedures.

📜

PDPA Compliant

Full compliance with Thailand's Personal Data Protection Act (PDPA). Data processing agreements, consent management, and the right to erasure for all shipper/consignee PII.

✈️

IATA & ISO Certified

Validated against IATA Cargo-IMP for AWB/FWB processing, and ISO 6346 for container number validation. Full standard coverage across air and sea freight documents.

Company Information

Registered Thai company, real address, real team

Legal Entity

Company Name KabyTech
Trading As KabyTech
Registration Registered in Thailand
Tax ID Available on request

Contact & Location

Address 484/31 Phetchaburi 18 Alley, Ratchathewi, Bangkok 10400, Thailand
Email info@kabytech.co.th
Phone +66 (0) 65 474 4665
Hours Mon–Fri 08:30–17:30 (ICT, UTC+7)

Ready to see what we've built?

Run a live demo with your actual freight documents — AWBs, B/Ls, manifests, or any of our 7 supported types. We’ll show you every field extracted in real time.