HomeAbout Us
About KabyTech

We're on a mission to eliminate
manual AWB entry in Thailand

Founded in Bangkok by logistics professionals from Suvarnabhumi Airport with 18 years of combined experience. We saw freight teams spending 60–70% of their time manually entering AWB data into CargoWise, SAP, and Thai Customs — and built the technology to end it.

Our Story

Born at Suvarnabhumi,
built for Thai freight

In 2021, three logistics professionals at Suvarnabhumi Airport noticed something broken. Freight forwarders, customs brokers, and ground handlers were all manually re-keying the same Air Waybill data — into CargoWise for operations, SAP for accounting, and the Thai Customs e-Import system for declarations.

A single MAWB took 12–18 minutes to enter. With 80–150 AWBs per day, teams were spending 60–70% of their working hours on pure data entry. Errors from manual re-keying caused rejected customs declarations, delayed cargo releases, and frustrated shippers.

We founded Accomate Co., Ltd. (operating as KabyTech) to solve this problem with purpose-built technology that understands the full IATA Cargo-IMP FWB message standard — all 29 sections, all 170+ fields — and delivers structured data directly into the systems Thai freight teams already use.

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The Problem We Solve
Manual AWB Entry
12–18 min per document
70%
⚠️
Re-keying Errors
3–5% error rate per field
5%
KabyTech Automation
< 2 sec per document
97%
18
Years experience
BKK
Suvarnabhumi HQ
29
FWB sections
Our Journey

From a Suvarnabhumi idea to 500+ clients

Five years of building, learning, and growing alongside the Thai air freight industry.

2021
Company Founded
Accomate Co., Ltd. registered in Bangkok. Three co-founders leave their positions at Suvarnabhumi Airport freight operations to build KabyTech. First prototype parses 8 FWB sections.
2022
First Client & Beta Launch
Onboard our first freight forwarder client. Expand parsing to 18 FWB sections. Launch beta API. Process 10,000 AWBs in the first six months.
2023
100 Clients Milestone
Reach 100 active clients across freight forwarders, customs brokers, and ground handlers. Achieve ISO 27001 certification. Full 29-section FWB parsing complete.
2024
CargoWise Connector Launch
Release native CargoWise One integration. Launch Operations Portal for non-technical teams. Expand to SAP and Oracle TMS connectors. Team grows to 20 members.
2025
500+ Clients
Cross 500 active logistics clients. Launch Thai e-Customs EDI integration for direct customs filing. Process over 2 million AWBs per month across all clients.
2026
Full FWB/16 Coverage
Complete IATA FWB/16 standard coverage. Launch batch processing API. Expand team to 28 members. PDPA compliance certified. New Freight ERP product in beta.
KabyTech in Numbers

The company behind the technology

2021
Founded in Bangkok
500+
Thai Logistics Clients
28
Team Members
ISO 27001
Certified
PDPA
Compliant
Our Values

Three principles that guide everything we build

We're not trying to be the biggest logistics tech company. We're trying to be the most accurate, the most Thai-focused, and the most reliable.

🎯

Precision Over Speed

The IATA Cargo-IMP FWB message has 29 sections and 170+ fields. Most tools extract 10–15 and call it done. We parse every single section because in Thai air freight, incomplete data means rejected customs declarations, delayed cargo releases, and penalties from the Department of Customs. We'd rather take an extra 200 milliseconds and get every field right than skip sections for a faster response time. Our clients file declarations with confidence because they know every field has been validated against IATA standards.

🇹🇭

Thai-First, Always

Every feature, every validation rule, every user interface element is designed with Thailand in mind first. Our Thai NLP specialists have trained our models on Thai airline formats, Thai freight forwarder naming conventions, and Thai Customs-specific requirements like HS code validation against the Thai tariff schedule. We understand that Bangkok Handling Services formats AWBs differently from Thai Airways Cargo, and that the Department of Customs expects data in a specific structure. We're not a global tool adapted for Thailand — we're Thai-built, Thai-optimized, and Thai-supported.

🤝

Long-Term Partnership

We don't sell you a subscription and disappear. When you onboard with KabyTech, our customer success team learns your specific operation: which airlines you handle most, which customs declaration types you file, which ERP system you use. We train our models on your specific AWB formats and continuously improve accuracy based on your correction feedback. Our average client retention rate is 96% because we treat every integration as a long-term partnership, not a transaction. Your dedicated account manager speaks Thai and understands freight operations.

Our Team

28 people building the future of Thai air freight

A cross-functional team combining deep logistics domain expertise with cutting-edge engineering talent, all based in Bangkok.

✈️
8

Logistics Domain Experts

Former freight forwarders, customs brokers, and airline cargo handlers from Suvarnabhumi. They define our parsing rules, validate output accuracy, and ensure every FWB section matches real-world Thai operations.

💻
9

ML & Platform Engineers

Machine learning engineers and backend developers who build our parsing engine, REST API, and integration connectors. Experienced in OCR, document understanding, and high-throughput API systems.

🇹🇭
5

Thai NLP Specialists

Computational linguists specializing in Thai language processing. They handle Thai address parsing, shipper/consignee name matching, and Thai Customs-specific terminology across all AWB formats.

🙌
6

Customer Success

Onboarding specialists, integration engineers, and account managers who ensure every client gets maximum value. Average response time under 30 minutes during Thai business hours.

Certifications & Compliance

Trusted by Thai logistics companies because we meet the standards

Security, privacy, and industry compliance aren't optional in air freight. We invest heavily in certifications that matter to our clients.

🔒

ISO 27001 Certified

Information security management system. Annual audit by Bureau Veritas. Covers all API infrastructure, data storage, and client data handling procedures.

📜

PDPA Compliant

Full compliance with Thailand's Personal Data Protection Act (PDPA). Data processing agreements, consent management, and the right to erasure for all shipper/consignee PII.

✈️

IATA Cargo-IMP Certified

Validated against IATA Cargo Interchange Message Procedures. Full FWB/16 standard coverage with all 29 sections and mandatory/optional field validation.

Company Information

Registered Thai company, real address, real team

Legal Entity

Company Name Accomate Co., Ltd.
Trading As KabyTech
Registration Registered in Thailand
Tax ID Available on request

Contact & Location

Address 484/31 Phetchaburi 18 Alley, Ratchathewi, Bangkok 10400, Thailand
Email awb@kabytech.co.th
Phone +66 (0) 65 474 4665
Hours Mon–Fri 08:30–17:30 (ICT, UTC+7)

Ready to see what we've built?

Run a live demo with your actual AWB files. We'll show you all 29 Cargo-IMP sections extracted in real time — and connect the output to your existing systems.