Frequently Asked Questions

KabyTech is an KabyTech-powered Air Waybill intelligence platform built for the Thai logistics industry. We parse IATA Cargo-IMP FWB messages — all 29 sections and 170+ fields — and return structured, validated JSON. Our products include a REST API, an Operations Portal, a Freight ERP with built-in KabyTech, and Thai e-Customs EDI integration.

We serve Thai freight forwarders, customs brokers, airport ground handlers, airlines & GSAs, and agricultural exporters — anyone who processes Air Waybills as part of their daily operations. If your team is manually keying AWB data into CargoWise, SAP, or Thai Customs, KabyTech can help.

Yes. KabyTech is operated by Accomate Co., Ltd., registered in Bangkok, Thailand. Our office is at 484/31 Phetchaburi 18 Alley, Ratchathewi, Bangkok 10400. Our team speaks Thai and English, and we provide support in both languages.

We accept PDF, JPEG, PNG, TIFF, and raw FWB text (IATA Cargo-IMP format). Multi-page PDFs are supported. For scanned documents, we recommend 300 DPI minimum for best accuracy. Mixed Thai-English documents are handled natively.

All 29 IATA Cargo-IMP FWB/16 sections, including: Standard Message Identifier, AWB Number (AWB), Origin & Destination (ORI/DEL), Flight Booking (FLT), Routing (RTG), Shipper (SHP), Consignee (CNE), Agent (AGT), Special Service Request (SSR), Also Notify (NFY), Accounting Information (ACC), Charges (CVD), Rate Description (RTD), Other Charges (OTH), Prepaid/Collect (PPD/COL), Carrier's Execution (CER), Other Service Info (OSI), Customs/Regulatory Control (OCI), Sender Reference (REF), and more.

We offer three plans: Starter at ฿9,900/month (up to 500 AWBs), Professional at ฿29,900/month (up to 3,000 AWBs), and Enterprise with custom volume pricing. All plans include full 29-section FWB parsing and Thai & English language support. See our pricing page for full details.

Yes. All plans include a 30-day free trial with no credit card required. You get full access to the API and Operations Portal during the trial period, including Thai Customs HS code validation on Professional and Enterprise plans.

Billing is per AWB processed, capped at your monthly plan limit. Overages are billed at a per-AWB rate shown on your plan page. Unused AWBs do not roll over. We provide real-time usage dashboards so you always know where you stand. Invoices are issued monthly in Thai Baht (THB).

Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated for the current billing period. Downgrades take effect at the start of the next billing period. No cancellation fees on any plan.

Yes. On Professional and Enterprise plans, every HS code in the FWB Rate Description (RTD) section is validated against the Thai Customs (Thai Customs Department) tariff schedule in real time. Invalid codes are flagged with specific correction suggestions before you file your declaration.

Yes, on Enterprise plans. Our Thai e-Customs EDI integration pre-fills and files กศก.99/1 (air import) and กศก.101/1 (air export) declarations directly from parsed AWB data. This includes validation against Thai Customs requirements before submission, reducing rejection rates to near zero.

We support กศก.99/1 (air import declaration), กศก.101/1 (air export declaration), and FTA preferential tariff certificates including Form D (ASEAN), Form E (ASEAN-China), and Form AI (ASEAN-India). All forms are populated from parsed FWB OCI section customs origin data.

We validate airline prefixes (all IATA member airlines), IATA airport codes, IATA carrier codes, IATA agent codes, currency codes, and country codes. All validation is performed against the latest IATA reference databases, updated monthly.